We guard and administer this game to the best of our abilities. Nevertheless we cannot guarantee a completely safe environment. The internet is not a babysitter!
Basically, children are always in danger of being overwhelmed by media. For the same reason that it is recommended that you choose TV programs together with your children and watch these programs together, we recommend that children, especially under the age of 14, do not surf the web or visit chats on their own - once in a while, accompany your children on the internet and, if possible, always be in calling distance when your child is online.
Please show your child how to use the report button so that we can help in case the child is being molested. Your child should always talk to you about such incidents.
- On every user profile there is a "report user to the support" link.
- You can also find a "Add to ignore list" function on every profile, to prevent a user from contacting your child.
- In case of harrassment by mail you can forward the mail to our support team via the "Report messages to the support" button.
- You can always send an e-mail to email@example.com in order to report a user. Please give the name of the user as well as the date and the approximate time when the incident took place.